At Gianna Tour, we are committed to delivering your order quickly and efficiently so you can begin your journey without delay.
1. Order Processing
All orders are processed within 1–3 business days after confirmation. Once your order is prepared, it will be dispatched through our delivery partners.
2. Delivery Time
Delivery times may vary based on your location. Most orders are delivered within a few business days after dispatch. Please note that delays may occur due to weather conditions, logistical issues, or high-demand periods.
3. Payment Method
We offer Cash on Delivery (COD) only. You will be required to make full payment in cash at the time of delivery.
4. Delivery Areas
We currently deliver to major cities and towns. If your area is not serviceable, our team will contact you directly to provide alternative options.
5. Shipping Charges
Shipping charges, if any, will be clearly mentioned at the time of checkout. There are no hidden fees.
6. Failed Deliveries
If you are unavailable at the time of delivery, our team will attempt to contact you for rescheduling. Multiple failed delivery attempts may result in order cancellation.
7. Contact Us
For any questions or concerns about your shipment, feel free to reach out to us at:
📧 [email protected]