Welcome to Gianna Tour. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, you agree to these Terms and Conditions in full. If you disagree with any part, you should refrain from using the site.
2. Products and Orders
We aim to provide accurate descriptions and images of all products listed. However, availability is subject to change without prior notice. We reserve the right to modify or discontinue any product at any time.
3. Payment Method
We currently offer Cash on Delivery (COD) as the sole payment method. You agree to make full payment in cash upon receiving your order.
4. Shipping and Delivery
Orders are processed within 1-3 business days. Delivery timelines may vary depending on your location. We are not responsible for delays caused by external factors such as weather or courier service interruptions.
5. Returns and Exchanges
We accept return requests within 3 days of delivery, only if the item is defective or damaged upon arrival. To request a return, please contact us at [email protected] with your order details and photos of the issue. Items must be unused and in their original packaging.
6. User Responsibilities
You agree to use this website only for lawful purposes. You must not misuse the site, introduce harmful materials, or attempt unauthorized access to any part of the website.
7. Limitation of Liability
Gianna Tour is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Changes to Terms
We may update these Terms and Conditions at any time without prior notice. Your continued use of the site after changes are posted will signify your acceptance of the revised terms.
9. Contact Us
If you have any questions about these Terms and Conditions, feel free to contact us at:
📧 [email protected]